26-2672 Customer Service and Planning Coordinator

Position responsible of organize and manage activities for Customer Service and Materials Planning areas maintaining communication with other departments to meet customer demand on time, quality and quantity, by carrying out proper materials planning.

Main functions:

1. Monitor daily compliance with production plans, giving alternatives for compliance when there is any limitation to guarantees shipments on time.
2. Ensure that the inventory level of purchased parts is within the target ensuring correct flow in the supply chain.
3. Verify production plan and inventory vs actual to confirm the reliability of the data.
4. Comprehend the capacity of each production line to create the production plan.
5. Follow up materials reported as critical avoiding stoppages in production lines.
6. Know and follow what is described in the matrix NM-QA-S-08-4 Customer requirements to ensure compliance.
7. Ensure that final product inventory level is within the target ensuring compliance with shipments to customers.
8. Monitor delivery of needed empty containers for daily production and launchings to ensure daily compliance with the production plan and new launchings.

• English (advanced).
• Bachelor degree.

Experience:

• 2 years in similar position / personnel management.
• 3 years in Logistics and Production control area.
• 2 years as Production Planning.
• 2 years as Customer Service.

Required knowledge:

• Logistic chain knowledge.
• MRP management.
• Negotiation skills.
• Capacity studies knowledge.
• Toyota production system.